Looks like the Great Firewall or something like it is preventing you from completely loading www.skritter.com because it is hosted on Google App Engine, which is periodically blocked. Try instead our mirror:

legacy.skritter.cn

This might also be caused by an internet filter, such as SafeEyes. If you have such a filter installed, try adding appspot.com to the list of allowed domains.

pricing
demo
learn more
home

Subscription won't activate

neale296   February 1st, 2014 8:19a.m.

Just got a one month subscription and am told that it hasn't been downloaded, how do I go about activating my new subscription to download new words?

ジェレミー (Jeremy)   February 1st, 2014 1:32p.m.

Sorry about that! Is this the iOS app, and did you make the purchase through the App Store? Also, are you sure you're logging into the correct account? (You can change accounts via Settings>Account). It's possible you could restore the time via the "restore purchases" setting, otherwise I can manually add the time for you.

neale296   February 3rd, 2014 6:29a.m.

hi thanks for getting back to me.

i'm using iOS 6.1.3 and purchased through the app itself so I'm sure the account was correct. Tried re-installing the skritter app. still showing message already purchased but not downloaded yet.

Adding time manually would save me a lot of trouble,

Thanks for the help,

Luke

ジェレミー (Jeremy)   February 3rd, 2014 2:47p.m.

Sure thing-- I've added the month's time plus a couple extra weeks for the trouble to your account, so you should be good to go!

neale296   February 4th, 2014 1:56p.m.

Nice one Jeremy

This forum is now read only. Please go to Skritter Discourse Forum instead to start a new conversation!